Plantronics MDA500 QD Series smart audio processors seamlessly integrate mixed call environments and make it easy for CSRs to provide a better customer experience. Independent volume and mute controls allow for audio channel mixing to improve customer experience because customers can hear and be heard clearly.

GREATER INSIGHTS WITH PLANTRONICS MANAGER PRO*

Track analytics and gain insights from both desk phones and softphones with Plantronics Manager Pro, software-as-a-service sold separately
Benefit from Plantronics software technology that detects and reports on call events, revealing insights to help make operations run more efficiently

COMPATIBLE AND ADAPTABLE

Allows customer service representatives to take calls on desk phones or softphones
Supports Plantronics standard Quick Disconnect (QD) headsets, Plantronics digital QD headsets and Y-training cables
Two models available: MDA524 QD for Plantronics standard 4 pin QD headsets and MDA526 QD for Plantronics digital 6 pin QD headsets
Comprehensive desk phone compatibility with electronic hook switch (EHS) integration (available separately)
Superior noise and echo cancellation
Backed by industry-leading Plantronics Customer Service

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