Entry-level voicemail and auto attendant applications are available using the Avaya memory expansion kit in one of the PCMCIA slots on the rear of the Small Office Edition. This provides small locations with an effective embedded messaging solution with auto-attendant without the additional costs of an external PC. The embedded voicemail supports up to 10 hours of message storage. The number of available voicemail ports (to support simultaneous calls to voicemail) is 3 ports on the 3 VoIP model or 10 ports on the 16 VoIP model. Not required for the external VoiceMail Lite.

No license is required to operate the embedded voicemail and auto-attendant

Personalized greetings and PIN-code access can be simply enabled for each mailbox by the mailbox users

Up to four independent auto-attendants can be configured on the platform. The choice of which auto-attendant is to answer a call can be made on any of the criteria on the Incoming Call Routing form such as called number, calling number and time of day

• Up to 12 Auto-Attendant (AA) options for each AA
• Up to 10 hours storage on SOE, 15 hours message storage on the IP406V2
• Multiple Language Support

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